FAQ's


Where is your store located?

White Sage Threads is currently an ecommerce boutique only. 

When can I expect my order?

All orders are processed Monday through Friday until 4pm, after 4pm your order will be processed the next business day. We do not process orders on Saturday or Sunday or any major holiday the post office is closed. We do offer local pickup, you must contact us BEFORE your purchase to receive a code. 

How do I make a return?

Please refer to our return policy.

If I cannot find the answer to a question, how do I reach customer service?

If you cannot find an answer to a question please email us at whitesagethreads@outlook.com. We respond ASAP to any emails received Monday through Friday until 4pm.  If an email is received after 4pm, we will respond the next business day.